Refer a patient for in-home orthopaedic care

How to refer

1. Call (920) 777-9876

   Direct line to the practice. Have the patient's name, contact number, the joint in question and the insurance in front of you.

2. Or email us

   info@mobile-therapeutics.com. Please do not send protected health information by unsecured email — send a name and a callback number and we will phone you.

3. We take it from there

   We contact the patient, complete the free screening, verify coverage, schedule the home visit and send you the visit note.

Response times

Referral acknowledged

Same business day in most cases, and within one business day as standard.

Patient contacted for screening

Typically within one to two business days of referral.

Home visit scheduled

By appointment, seven days a week, including evenings and weekends.

Visit note returned

On request, to the referring provider and the patient's primary care provider.

Facility after-hours consultation

Available to partner senior living communities for fall management and acute musculoskeletal concerns.

Appropriate referrals

• Osteoarthritis of the knee, hip, shoulder or ankle needing injection therapy.
• Patients for whom travel to a clinic is the barrier to treatment — mobility limited, homebound, no transport, or a facility resident.
• Sacroiliac joint pain, trigger finger, lateral or medial epicondylitis.
• Patients with a scheduled total knee replacement who are candidates for pre-surgical iovera° cryoneurolysis.*
• Patients scheduled for total shoulder replacement, reverse total shoulder replacement or rotator cuff repair who are candidates for pre-surgical iovera° cryoneurolysis — a large share of our pre-surgical volume.
• Non-emergent, non-surgical fractures needing management and follow-up. We examine the patient, order or coordinate imaging on site, manage the course, and refer on if operative care becomes appropriate.
• Patients at repeated risk of falls, particularly facility residents. Fall prevention is a focus of the practice: we assess gait, strength, joint range of motion, treatable pain and whether the patient's walker or cane is the right device and correctly fitted. A more formal program including pharmacist-led medication review is in development.
• Persistent pain after knee arthroplasty.
• Chronic nerve pain of the hip, knee, shoulder, foot or ankle — excluding diabetic peripheral neuropathy.
• Phantom limb pain; Morton's neuroma.

Not appropriate for us

• Acute trauma, an open or grossly deformed fracture, a suspected hip fracture, a dislocation, or any emergency — send to emergency care. Non-emergent, non-surgical fractures are appropriate for us; see above.
• Suspected septic joint or systemic infection.
• Surgical candidates needing an operative opinion — we do not perform surgery.
• Long-term opioid management or controlled substance prescribing.
• Advanced imaging. We perform point-of-care diagnostic ultrasound and we order plain radiography and act on the radiologist's report, but we do not provide MRI or CT.
• iovera° for diabetic peripheral neuropathy.

Coverage, in one line

Medicare Part B and Medicare Advantage from UnitedHealthcare, Network Health and Humana for injection services; iovera° is self-pay. Full detail on the insurance and payment page.

* Reported reductions in post-operative pain and opioid use after total knee replacement come from iovera° clinical efficacy data published by the manufacturer: ioverapro.com/tka-clinical-efficacy-data. Individual results vary, and no treatment guarantees complete or permanent relief.