Questions and answers
Frequently asked questions about in-home orthopaedic care
The questions we are asked most on the screening call. If yours is not here, call (920) 777-9876 and ask it.
Do you really come to my house?
Yes. Mobile Therapeutics is a direct-to-patient practice with no clinic building. Eric Goddeyne, PA-C brings the examination, the portable ultrasound and the treatment to your home, apartment or senior living community anywhere in our service area.
What does the free screening call involve?
A conversation about which joint hurts, how long it has been going on, what you have already tried, your other medical conditions and medications, and your insurance. It costs nothing, carries no obligation, and it is how the plan gets built before anyone drives out. Call (920) 777-9876.
What is iovera° cryoneurolysis?
iovera° is an FDA-cleared system that uses controlled cold to temporarily interrupt nerve signaling. A fine probe is placed through numbed skin next to the nerve carrying your joint pain and that small zone is cooled, so the nerve stops transmitting the pain signal until it regenerates. It is not a steroid and not an opioid.
Is iovera° covered by Medicare?
No. iovera° is a self-pay (cash-pay) treatment and is not billed to Medicare or to Medicare Advantage plans. iovera° is $895 per treatment, all inclusive, and HSA and FSA funds can be used.
How much does iovera° cost?
iovera° is $895 per treatment. That is the complete price and it includes the pre-treatment evaluation, the ultrasound assessment, the treatment in your home or assisted living apartment, written aftercare instructions and the follow-up call. There is no travel fee, no facility fee and no separate office-visit charge. Payment is due at the time of treatment. We publish the price because you deserve to know it before you call rather than after we have driven out.
Can I use my HSA or FSA to pay for iovera°?
Yes. iovera° is treatment of a diagnosed condition by a licensed clinician, which meets the IRS definition of a medical expense, so it is an eligible expense for a Health Savings Account or a Flexible Spending Account. We provide an itemized paid receipt showing the diagnosis and procedure codes, which is the substantiation your plan administrator asks for. Note that once you enroll in Medicare you can no longer contribute to an HSA, but money already in the account is still yours to spend on qualified medical expenses. Confirm the details with your plan administrator.
What insurance do you accept?
Mobile Therapeutics is enrolled and credentialed with Medicare Part B and with Medicare Advantage plans from UnitedHealthcare, Network Health and Humana. Injection services are billed to those plans; iovera° is self-pay.
How much space do you need in my home?
A sturdy chair, a clear tabletop or counter about the size of a place setting for the sterile field, good light and a nearby outlet. You do not need a treatment table, a spare room or a cleaned house.
How long does a visit take?
A first visit for a single joint is typically 45 to 60 minutes door to door, including the examination, consent, treatment and aftercare instructions. Follow-up visits and repeat injections are often 20 to 30 minutes.
Why does ultrasound guidance matter for an injection?
A landmark-guided injection is placed by feel; an ultrasound-guided injection is placed by sight, with the needle tip and the target visible in real time. Ultrasound guidance gives measurably higher placement accuracy than landmark-guided injection, which matters most for small or deep targets such as the hip, the sacroiliac joint or a tendon sheath.
Can iovera° help before a knee replacement?
It is one of the main reasons patients call us. iovera° performed in the weeks before a total knee replacement is associated in the manufacturer's published clinical data with reduced post-operative pain and opioid use. We coordinate the timing with your surgeon's office and perform the treatment at home. Individual results vary.
Do you treat diabetic neuropathy?
No. We do not treat diabetic peripheral neuropathy with iovera°. If that is the source of your pain, the screening call will identify it and we will say so rather than schedule a visit.
How long does relief last?
It depends on the treatment, the joint and the person. Hyaluronic acid injections can provide relief for up to approximately six months for many patients. Corticosteroid and iovera° durations vary widely between individuals. No treatment guarantees complete or permanent relief.
Can my adult child call on my behalf?
Yes, and it happens constantly. With your permission we are glad to discuss options with a family member, coordinate the visit around their schedule and confirm afterwards that the visit happened.
Do you see residents of assisted living communities?
Yes. We visit residents on-site in assisted living, independent living and memory care communities, and we partner with communities across our service area for scheduled visit days and after-hours orthopaedic consultation for fall management.
Which areas do you serve?
Green Bay, De Pere, Howard, Ashwaubenon, Appleton, Neenah, Menasha, Kaukauna, Kimberly, Little Chute, Oshkosh, Manitowoc, Two Rivers, Sheboygan and the surrounding communities across Brown, Outagamie, Winnebago, Calumet, Manitowoc and Sheboygan counties.
Are you available on evenings and weekends?
Yes. Appointments are by arrangement, seven days a week, including evenings and weekends.
Where can I read reviews of the practice?
On our Google Business Profile, which has 7 reviews and a 5.0 average rating. We deliberately do not reprint patient reviews on this website: federal privacy rules require a patient's signed authorization before a practice may reuse their words in its own marketing.
* Reported reductions in post-operative pain and opioid use after total knee replacement come from iovera° clinical efficacy data published by the manufacturer: ioverapro.com/tka-clinical-efficacy-data. Individual results vary, and no treatment guarantees complete or permanent relief.
Individual results vary. No treatment guarantees complete or permanent relief, and every plan starts with an examination and a conversation about your goals.
Next steps
Everything else you may want to check
What a home visit is like
The screening call, what Eric brings, how long it takes and the small amount of space needed.
See how it works →Insurance and payment
Medicare Part B plus Medicare Advantage plans from UnitedHealthcare, Network Health and Humana.
Coverage details →Contact and booking
Call (920) 777-9876, or send us a note and we will call you back to schedule the free screening.
Get in touch →Still have a question? Ask it on the phone.
Call (920) 777-9876. No charge, no obligation, no call center.